Polish Your Companies Competitive Advantage

Do you want to be a leader instead of a follower? Stand out in front of the competitive hordes providing a profitable solution to an eager and willing buying audience? It's a desire every sales and marketing manager seeks, but how do you make it reality?

Your competitive advantage shines best through share of customer. But if you want a shiny mirror, you've got to clean and polish it regularly. Unfortunately, many industrial business to business companies are too busy being technically good and missing out on the real purpose of business.

That real purpose of business is to attract and retain profitable customers. Each business instead is busy knocking off it's competition, trying to get it's name out, and working on the next great product. All things your competition can do twice as fast as you.

Remember, there is always be at least one company that can out run you in every way, except ...

There is one thing your business can have, that your competition can't clone. That one thing is your business relationships with customers. If you want to polish your competitive advantage, it's critical to start polishing the bonds of business relationships with the customers you already have.

You need to get to know them, what makes your customers unique, characteristics that help you find more like them, and 17 other items I've taught for years in my "How To Cultivate Your 'Top Ten Percent' Customers For Greater Profits" report.

Repeat after me, "Who cares what the competition does, we're polishing relationships with customers by doing what our customer is willing to purchase today!" Sing this song every time a sales person or an executive mentions the competition.

Specifically to address the challenges of creating competitive advantage, I've created a twice-monthly newsletter that helps sales and marketing management turn business relationships into profits guaranteed. I invite you to join this newsletter without obligation by visiting http://insidestrategicrelations.com/

Posted by Justin Hitt at March 20, 2006 5:54 AM  Subscribe in a reader


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